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Indians are still wary about shopping online – what are the reasons?

 

Introduction:


The millennium dawned and a lot of things changed for good. Indians started adopting technologies to the extent that it became one of the countries to be reckoned with as far as information technology (IT) is concerned. Several cities in India are known for their cutting edge digital ideas and ventures that are only heard of in other parts of the world.

 

Indians are very adaptive to technology:

 

By nature, we Indians are very adaptive to technology and are forever welcoming the new changes that can bring improvement to our lives. The positive influence that technology brings especially the internet has been so profound on our lives that it will be sheer foolishness to underestimate the power of information dissemination for the betterment of people in particular and the nation in general.In the last decade, a lot of things have happened that has changed the way that people look at trade and commerce. For example, did you ever think that the way we will shop can be radically any different from the way we used to shop even a few years ago?Online stores have sprung up on the internet defying the traditional brick and mortar model of running a shop. These online stores sell anything from a pin to the piano. The humongous traffic on these online stores is just the tip on the iceberg. This is because in the coming years, experts believe that traditional shops will be completely replaced by such online stores. Shopping in such stores will not only be a matter of prerogative of a select few but of the larger masses due to extreme convenience that this form of shopping offers.

 

Then, why have Indians not caught up yet?

 

There are some surveys which rate that 80% of the younger generation love to explore and splurge at online stores and also be able to make great savings because of the super duper discounts and offer codes that these online stores offer. Still, if you try and see the bigger picture, you will see that a lot of people are still to understand the nitty gritties of electronic commerce and also be able to appreciate the positive impact that it can bring to their lives. Visit this site for more info https://7coupons.in/. What can be the reasons for lower turn out for online shopping in a nation that is pro technology? We have tried to enlist a few of them here under. There is a possibility that we may have missed something or the other. We would love to hear from you about what according to you are the reasons for online shopping not having been able to make a mark in the lives of the people.

 

Limited infiltration of the internet:

 

The first and the foremost requirement to be able to shop online is to have permanent mobile connectivity either through a WIFI router or through mobile data. India being in its developmental stages still has a long way to go before its entire population can afford to have mobile connectivity through the smart phones. 

 

Mode of payment:

 

Electronic payment or digital payment is the mode of payment where the entire transaction is initiated and completed through an electronic device. Say for example the mobile phone.  Here, there is absolutely no human intervention required for transfer of money.Indians have still not warmed up to the idea of paying electronically as most of them still do not own a bank account. And they are also not so literate to be able to handle opening an account for themselves. It is precisely for this reason that some of the famous online shopping portals like Amazon India, flip kart, yebhe etc offer COD (Cash on Delivery) to customers who are regularly buying from them.

Indians look for the best bargains:

 

Indians are by nature fine tuned to look for the best bargains that they can find. They are fond of haggling with the sellers. They love making savings even if they are falling on the shop floor out of exhaustion shopping their heart out! What you see is sometimes not what you get:Indians love to touch and feel the product and be assured before they can spend money on it and sure as it seems online shopping has indeed taken its own time to become popular. Having said this, there is still a list of products particularly that pertains to personal hygiene and grooming that Indians can never trust buying from an online store. Nothing less than examining and buying them will do.

 

Poor delivery:

 

Poor logistics or damaged delivery could have been one of the causes for the loss of confidence in this mode of shopping. However, a lot of people indeed muster enough courage after the initial bad experience to order for the second time. 

 

No service warranty/ poor customer service:

 

Another reason for not having great faith in online stores is the mediocre quality of customer service and also very poor after sales service. With times, these things are also set to change. The sheer convenience of being able to shop and get great discounts itself is too good to resist the charm of shopping while not moving an inch from the spot that you are seated!

Work

  • Poor delivery

    Poor logistics or damaged delivery could have been one of the causes for the loss of confidence in this mode of shopping.

  • Mode of payment

    Electronic payment or digital payment is the mode of payment where the entire transaction is initiated and completed through an electronic device.

  • No service warranty

    Another reason for not having great faith in online stores is the mediocre quality of customer service and also very poor after sales service.

  • the best bargains:

    Indians are by nature fine tuned to look for the best bargains that they can find. They are fond of haggling with the sellers.